For School Administrators
Multiple Online Diary Management
The online diary is a powerful cloud-based booking tool tailored for administrators, instructors and pupils alike. The diary has been designed for small and large scale operations. Managing multiple diaries has never been easier, the desktop functionality allows you to see up to three diaries on one page, or if you want to get a complete overview of all your instructors appointments you can load this information into one continuous scrollable view.
Intelligent Pupil Database
Scalable, Searchable and Secure. The intelligent pupil database by Driving School Office enables administrators to get instant, secure access to all the essential customer information in one click, dramatically reducing admin time. Data protection is one of our highest priorities which is why we promote excellent standards of password security, your data is backed up to our secure cloud-based servers for six years and fully accessible at anytime.
Make your Driving School Office your own with 7 themes to choose from and the option to upload your own logo. This helps to enhance your brand and enhances your professional reputation.
With our audit log and pupil timeline feature you can see all your interactions with each customer, and track their journey with your business in a single list.
Customer Contact Log
A central location for all your communication, The Driving School Office offers a bespoke Customer Relationship Management system (CRM) to manage all your enquiries, including new pupils, instructor inquiries and parent enquiries. The intuitive contact logs can handle it all. Our intelligent forms enable you to record the purpose of the call, records customer interactions and provide a seamless and fully traceable audit log. We have even integrated pre-set ‘customisable’ message templates that can be sent out to callers automatically at the end of each call, ensuring your customers enjoy a first class experience when you handle their enquiries.
Automated SMS and E-mail notifications enable you to send booking confirmations, lesson changes and lesson reminders to your pupils, helping reduce last-minute lesson cancellations. This feature is really useful for your younger clients. They are often glued to their phone, but you don’t need to be!
If your school operates a franchise model, then The Driving School Office is equipped to offer you a flexible and fully customisable solution for managing your franchise packages. The platform automatically generates invoices for your school’s instructors on a weekly or monthly basis, offering you and your instructors complete transparency.
Pupil Payment Manager
Recording Payments for lessons, block bookings or courses has never been easier. Driving School Office tracks your customer spending, monitors payments and flags up any overdue payments. You’ll never miss a payment again!
Pupil Sign Up Links
Embed the Driving School Office sign-up links to your SMS messages, emails, social media posts and buttons on your website! These powerful links allow your potential customers to register their details with your driving school, saving you time and developing early engagement with customers. Would you go somewhere else if you had already entered all your details?